86bd Privacy Policy

1.1 Controller Identity. 86bd, the operator of the online betting and casino platform accessible at https://86bd.io, acts as the data controller in respect of all personal data collected through the platform. As data controller, 86bd determines the purposes and means by which your personal data is processed.

1.2 Contact. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact our support team. Our support email address is [email protected] (plain text — not a clickable link). Support is available 24 hours a day, seven days a week, in English, at Bangladesh Standard Time (BST, UTC+6).

1.3 Scope. This Privacy Policy covers personal data collected directly from you, data generated automatically by your use of the platform, and data we may receive from third-party partners such as payment processors and identity verification providers. It does not cover the privacy practices of third-party Game Providers or payment services, whose own policies apply to data processed solely within their systems.

2.1 Registration Data. When you create an account on 86bd, we collect your full legal name, date of birth, gender, residential address, email address, mobile phone number, and username. This data is required to create and maintain your account, verify your age (21+ requirement), and fulfil our legal obligations.

2.2 Identity Verification Data. To comply with age and identity verification requirements, we may ask you to provide copies of official documents including a National Identity Card (NID), passport, or driving licence. We may also request proof of address documents and, in certain circumstances, proof of the payment method you use. These documents are handled with the highest level of care and are stored securely.

2.3 Financial Data. We collect transaction data including deposit amounts, withdrawal requests, and payment method identifiers associated with your bKash, Nagad, Rocket, Upay, or bank account. We do not store full payment card numbers or full mobile banking PINs — only the minimum identifiers necessary to process and reconcile transactions.

2.4 Usage and Behavioural Data. We collect data about how you use the platform, including bets placed, games played, session start and end times, game results, bonus redemptions, and navigation patterns within the site. This data helps us personalise your experience, detect problem gambling indicators, and identify irregular activity.

2.5 Technical Data. We automatically collect technical information when you access the platform, including your IP address, device type and model, operating system and version, browser type and version, screen resolution, and referring URL. This data is used for security, fraud prevention, and platform optimisation purposes.

2.6 Communications Data. If you contact our support team by email, live chat, or any other channel, we retain records of that communication, including the content of messages, timestamps, and support case reference numbers. This data is used to resolve your queries and improve our customer service quality.

2.7 Marketing Preferences. Where you have opted in to receive marketing communications, we retain a record of your consent, the date it was given, and the channel through which it was collected. You may withdraw this consent at any time.

We process your personal data on one or more of the following legal bases, depending on the specific processing activity:

Where our processing is based on legitimate interests, we have carried out a balancing assessment to ensure that our interests do not override your fundamental rights and freedoms. You may request information about these assessments by contacting our support team.

4.1 No Sale of Personal Data. 86bd does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. Your data is shared only as described in this section and only to the extent strictly necessary for the stated purpose.

4.2 Payment Processors. To process your deposits and withdrawals, we share necessary transaction data with your chosen payment provider — bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, or Sonali Bank. Each payment provider operates under its own privacy policy and is independently responsible for data it processes within its own systems.

4.3 Identity Verification Providers. We may use third-party identity verification services to confirm your age and identity. These providers receive only the data necessary to perform verification and are contractually prohibited from using it for any other purpose.

4.4 Game Providers. When you play games supplied by third-party Game Providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Ezugi, limited technical data (such as session tokens and game results) is exchanged between 86bd and the provider to enable game functionality and ensure accurate settlement. Game Providers are not permitted to use this data for their own marketing purposes.

4.5 Technology and Infrastructure Partners. We use trusted third-party providers for cloud hosting, content delivery, cybersecurity monitoring, and analytics. These providers act as data processors on our behalf, processing data only on our documented instructions, under contractual data processing agreements that meet applicable data protection standards.

4.6 Legal and Regulatory Disclosure. We may disclose personal data to competent authorities, law enforcement agencies, courts, or regulators where we are required to do so by applicable law, court order, or lawful regulatory request. In such cases, we will disclose only the minimum data required to comply with the obligation.

4.7 Business Transfers. In the event of a merger, acquisition, or sale of all or part of 86bd's business, your personal data may be transferred to the acquiring entity as part of that transaction. We will provide notice of any such transfer and ensure that your data remains protected in accordance with this Privacy Policy.

5.1 Encryption. All data transmitted between your device and the 86bd platform is encrypted using 256-bit SSL/TLS encryption. This ensures that your personal data, login credentials, and financial information cannot be intercepted during transmission.

5.2 Access Controls. Access to personal data within 86bd's systems is restricted on a strict need-to-know basis. Only personnel who require access to personal data to perform their job functions are granted access, and all such access is logged and subject to periodic audit.

5.3 Storage Security. Personal data is stored on secured servers protected by firewalls, intrusion detection systems, and regular vulnerability assessments. Storage environments are physically and logically isolated from public networks.

5.4 Incident Response. In the event of a personal data breach that poses a risk to your rights and freedoms, 86bd will assess the breach promptly, take remedial action, and notify affected Members without undue delay. We maintain a documented incident-response plan that is reviewed and tested on a regular basis.

5.5 Your Responsibilities. Security is a shared responsibility. You should protect your account credentials, use a strong and unique password, avoid accessing the platform over unsecured public Wi-Fi networks, and notify us immediately at [email protected] if you suspect any unauthorised access to your account.

6.1 What Are Cookies. Cookies are small text files placed on your device when you visit a website. They allow the website to recognise your device on subsequent visits and to store preferences, session information, and other data that enhances your experience.

6.2 Types of Cookies We Use. We use the following categories of cookies on the 86bd platform:

• Essential Cookies: Required for the platform to function correctly. These include session cookies that keep you logged in, security cookies that prevent cross-site request forgery, and cookies that remember your language and regional preferences. These cannot be disabled without impairing platform functionality.
• Analytics Cookies: Used to collect aggregated, anonymised data about how Members navigate the platform — for example, which pages are visited most frequently and where users encounter errors. This data is used to improve the platform experience. We use only privacy-respecting analytics tools and do not share raw analytics data with third parties.
• Functional Cookies: Used to remember your preferences and settings between sessions, such as your preferred display settings and responsible gaming reminder intervals.

6.3 No Advertising Cookies. 86bd does not use third-party advertising cookies, retargeting pixels, or cross-site tracking technologies. We do not participate in advertising networks or data exchanges.

6.4 Managing Cookies. You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that blocking essential cookies will prevent you from logging in and using the platform. Detailed instructions for managing cookies are available in your browser's help documentation.

Subject to applicable law, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Subject Request". We will respond within a reasonable timeframe and in any event within 30 days of receiving your request.

• Right of Access: You have the right to request a copy of the personal data we hold about you, along with information about how and why we process it.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. You may also update certain information directly through your Account settings.
• Right to Erasure: You may request that we delete your personal data where we no longer have a lawful basis to retain it — for example, following closure of your account and expiry of any applicable retention period. Note that certain data may need to be retained for legal or regulatory reasons even after your account is closed.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances — for example, while you contest the accuracy of the data we hold.
• Right to Data Portability: Where processing is based on your consent or the performance of a contract and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to processing based on our legitimate interests. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your rights, or where processing is necessary for the establishment, exercise, or defence of legal claims.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time by contacting support or using the unsubscribe mechanism in any marketing message. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

8.1 Retention Periods. We retain personal data for as long as necessary to fulfil the purposes described in this Privacy Policy and to comply with our legal and regulatory obligations. The following general retention periods apply:

• Account and registration data: Retained for the duration of your account and for a minimum of five years following account closure, to comply with anti-money laundering and fraud prevention obligations.
• Transaction and financial data: Retained for a minimum of five years from the date of each transaction, in accordance with applicable financial record-keeping requirements.
• Identity verification documents: Retained for a minimum of five years from the date of verification, or longer if required by applicable law.
• Customer support communications: Retained for two years from the date of last communication, unless a longer period is required for ongoing dispute resolution.
• Analytics and technical data: Retained in anonymised or aggregated form indefinitely; individually identifiable technical data is retained for up to 24 months.
• Marketing preference records: Retained for two years from the date of last consent renewal or withdrawal.

8.2 Deletion. Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our data disposal procedures. Where anonymisation is not technically feasible, the data is securely destroyed.

9.1 Age Restriction. The 86bd platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that we have collected personal data from a person under 21, we will close the associated account immediately and delete the data as promptly as operationally and legally possible.

9.2 Reporting. If you believe that a person under 21 years of age has registered an account on the 86bd platform, please notify us immediately at [email protected]. We take underage registration extremely seriously and will investigate all such reports without delay.

10.1 Updates. 86bd reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform functionality. Where changes are material, we will provide you with reasonable prior notice via email or a prominent notification on the platform before the changes take effect.

10.2 Continued Use. Your continued use of the 86bd platform after the effective date of any updated Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with the updated policy, you should cease using the platform and may request closure of your account by contacting our support team.

10.3 Version History. The current version of this Privacy Policy is effective as of 1 January 2026. Prior versions are available upon request by contacting [email protected].